Privacy Policy

We respect the privacy of all who visit this web site. This Privacy Policy (together with our Terms of Use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purposes of the Data Protection Act 1998 (the Act), the data controller is Ingenea Limited of The Atrium, Curtis Road, Dorking, Surrey RH4 1XA.

Who are we?

In this Privacy Policy references to “we”, “us” and “our” are to Ingenea Limited. References to “this web site”, “our web site”, are to

What information may we collect?

When you visit our web site we may collect and process two types of information: a. personal information that you willingly choose to disclose and/or b. information regarding your use of our web site.

a. Personal information you choose to disclose

We collect and process personal information that you provide by filling in forms on our web site. This includes:

  • Information that you provide at the time of registering to use our web site, subscribing to our service, posting material, making purchases from our web site, or requesting further services.
  • If you contact us, we may keep a record of that correspondence.
  • Information that you provide when you sign up for our electronic communications or undertake surveys.
  • Details of transactions you carry out through our web site and of the fulfilment of your orders.
  • Details of your visits to our web site including, but not limited to, traffic data, location data, blogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
  • The content of your email messages together with your email address and our responses where you choose to correspond with us through email.

b. Web site usage information

Similar to many other commercial web sites we use industry standard technology known as “cookies” and web server logs to collect information about how our web site is used. Information gathered may include, the time spent on our web site, the pages viewed, the date and times of visits, and the details of other sites visited just before or after visiting our website. We also record your IP address when you request any page on our web site. Your IP address is a string of numbers unique to your computer.

Some of our business partners including advertisers and web analytics providers may use cookies on our site. We have no control or access to these cookies. This Privacy Policy covers the use of cookies by only.


A cookie is a very small text document that is stored on your computer. The use of cookies is an industry standard and many web sites use them to help track your online session, and improve your online experience. Cookies help us to improve the content of our web site and to better match your interests and preferences.

They enable us to:

  • Estimate our audience size and usage pattern.
  • Store information about your preferences, and so allow us to customise our web site according to your individual interests.
  • Speed up your searches.
  • Recognise you when you return to our web site.

Typically when you visit a web site that site asks your system for permission to store the cookies on your computer. Each web site can create and store its own cookies however we will only read information from cookies created and sent by us. With most Internet browsers, functions are available to erase cookies from the computer’s hard drive, block all cookies or receive a warning before a cookie is stored. You are advised to refer to your browser instructions or help screens to learn more about these functions. If you choose to decline cookies you may not be able to fully experience the interactive features of our web site.

Where is this information stored?

Personal information relating to online registration is stored at the list server that delivers our electronic communications. Your information can only be accessed by us, and those who help us manage those lists to deliver electronic communications.

We use an external payment processing company to process credit card orders and bill you for goods and services purchased through our web site. The company does not use personally identifiable information for any other purpose. We do not store any credit card information.

How do we use this information?

We use information held about you in the following ways:

  • Marketing purposes including administering and expanding our business activities, conducting surveys, providing customer service and making available other products and services to you.
  • To ensure that content from our web site is presented in the most effective manner for you and your computer.
  • To provide you with information, products or services that you request from use or which we feel may interest you, where you have consented to be contacted for such purposes.
  • To carry out our obligations arising from any contracts entered into between you and us.
  • To allow you to participate in interactive features of our service, when you choose to do so.
  • To notify you about changes to our web site, services, products or offers we think you may find valuable.

Disclosure of your information

Save for disclosure of personal information to third parties as detailed below and in accordance with our /contact-us/”>contact form.


By using our web site you consent to our collection and use of your personal information as described in this Privacy Statement.


We will occasionally update this Privacy Policy at our discretion to reflect any changes required. Any changes we may make to this Privacy Statement in future will be posted on our website. We encourage you to periodically review this Privacy Statement.

Contact Information

If you have any questions or concerns regarding our privacy policy you may use our contact form, or write to us at:

Ingenea Limited
The Atrium
Curtis Road
United Kingdom